Introduction
The Code of Conduct of ITQ GmbH establishes a clear framework for responsible and ethical collaboration with our clients and business partners. It reflects our core values of transparency, integrity, and sustainability, which guide our actions across all areas of the company.
1 Compliance and Integrity
Compliance with Laws
We are committed to complying with all applicable laws and regulations within the respective legal systems.
Integrity and Anti-Corruption
We strictly reject corruption, illegal agreements, and money laundering. Our business practices comply with all legal and ethical standards. We do not grant, offer, or promise any improper advantages to influence decisions.
Conflicts of Interest
We avoid conflicts of interest or disclose them transparently to ensure the independence of our business relationships.
Competition Law and Intellectual Property
We act in accordance with national and international competition and antitrust laws and respect the intellectual property rights of others.
2 Human Rights and Working Conditions
Respect and Fairness
We treat all customers with respect and strive for a cooperative partnership. Our actions are always guided by fairness and trust.
Equal Opportunities and Non-Discrimination
We strictly reject any form of discrimination based on race, nationality, gender, sexual orientation, social background, disability, religion, political opinion, or age. We actively promote diversity and equality.
Prohibition of Forced and Child Labor
We do not engage in or tolerate forced labor or child labor and expect the same from our partners.
Working Hours, Wages and Benefits
We comply with all applicable labor laws regarding working hours and compensation, and we ensure fair and transparent working conditions.
3 Data Protection and Information Security
Data Protection
We handle customer data with strict confidentiality and comply with all applicable data protection regulations.
Processing of Personal Data
We treat personal data with the utmost care and are fully committed to safeguarding the privacy of all individuals we engage with.
Technological Responsibility and Artificial Intelligence
We leverage modern technologies to deliver innovative solutions, ensuring their responsible use in the best interests of our customers. In the field of artificial intelligence, we are committed to a thoughtful and collaborative approach, working closely with our clients and partners to implement AI responsibly.
4 Sustainability and Environmental Protection
Sustainability
Sustainability is a fundamental principle of our corporate responsibility. We are committed to using resources efficiently and ensuring environmental compatibility in all our projects. Our actions are guided by the “Smart & Green” philosophy, and we continuously work to embed these values into our daily operations and long-term strategies.
Environmental and Climate Protection
We operate in compliance with all applicable legal and international environmental standards. Our aim is to minimize our environmental impact and drive continuous improvement in environmental protection.
Supply Chain
We ensure that our supply chain is ethically and sustainably structured, and we are committed to meeting the standards set out in the German Supply Chain Act.
5 Occupational Health and Safety
Workplace Safety and Health Protection
We are committed to providing a safe and healthy working environment for all employees, partners, and visitors. Our occupational health and safety practices comply with all applicable laws and standards. Through regular training, preventive measures, and continuous risk assessments, we strive to minimize hazards and promote a culture of safety and responsibility across all levels of the organization.
6 Fair Competition and Responsible Business Practices
Fair Competition
We do not engage in price fixing, market sharing, or any other anti-competitive practices.
Anti-Money Laundering and Counter-Terrorism Financing
We do not participate in money laundering or the financing of terrorism.
Conflict-Free Business Relationships
We avoid conflicts of interest and disclose them transparently where they arise.
7 Complaint Mechanisms and Transparency
Complaint Mechanisms
We provide secure channels for reporting violations and protect whistleblowers from retaliation. Our whistleblower portal is available to everyone for anonymous reporting at https://itq.hinweisgeberportal.de.
Transparency
We stand for open communication and regularly inform our customers about progress and relevant developments.
8 Shared Responsibility and Trust
Trust and Long-Term Partnerships
Your satisfaction is our goal. We are committed to building long-term partnerships based on mutual trust.
Acknowledgement
We sincerely thank you for your trust in ITQ GmbH. Together, we are building a future that is both sustainable and successful.