ITQ GmbH’s Code of Conduct provides a clear framework for our collaboration with our business clients and partners. It stands for transparency, integrity and sustainability, and reflects our values.
Compliance with the law
We are committed to complying with all applicable laws and regulations under the relevant legal systems.
Integrity and Anti-Corruption
We take a firm stand against corruption, illegal collusion and money laundering. We conduct our business in accordance with all legal and ethical standards. We do not grant, offer or promise any improper advantages in order to influence decisions.
Conflicts of interest
We avoid conflicts of interest or disclose them in order to ensure the independence of our business relationships.
Competition law and intellectual property
We act in accordance with national and international competition and antitrust laws and respect the intellectual property rights of others.
Respect and fairness
We treat all customers with respect and strive to work with them as partners. Our actions are always characterised by fairness and trust.
Equal opportunities and non-discrimination
We categorically reject discrimination on the grounds of skin colour, nationality, gender, sexual orientation, social background, disability, religion, political beliefs or age. We promote diversity and equality.
Prohibition of forced labour and child labour
We do not use forced labour or child labour, and we expect the same of our partners.
Working hours, wages and social security benefits
We comply with all applicable legislation on working hours and pay, and ensure fair and transparent working conditions.
Data Protection
We treat customer data as strictly confidential and comply with all applicable data protection laws.
Processing of personal data
We process personal data responsibly and protect the privacy of all those involved.
Technological Responsibility and Artificial Intelligence
We use modern technologies to provide innovative solutions and ensure that these are used responsibly and in the best interests of our customers. In the field of artificial intelligence, we strive to ensure responsible use in consultation with our customers and partners.
Sustainability
Sustainability is an integral part of our processes. We work in a way that conserves resources and ensure environmental compatibility in all our projects. Our work is guided by the ‘Smart & Green’ philosophy, and we align our day-to-day work with this as closely as possible.
Environmental and Climate Protection
We operate in accordance with applicable statutory and international environmental standards. Our aim is to minimise our environmental impact and to achieve continuous improvement in environmental protection.
Supply chain
We ensure that our supply chain is managed in an ethical and sustainable manner, and we do everything in our power to comply with the standards set out in the German Supply Chain Act.
Health and Safety at Work
We are committed to providing a safe and healthy working environment for all employees, partners and visitors. Our occupational health and safety management system complies with applicable legal requirements and relevant international standards. Through regular training, preventive measures and ongoing risk assessments, we minimise risks and promote a safety culture based on responsibility and mindfulness at all levels.
Fair competition
We do not take part in price-fixing, market-sharing or other anti-competitive practices.
Anti-Money Laundering and Counter-Terrorist Financing
We do not engage in money laundering or the financing of terrorism.
Conflict-free business relationships
We avoid conflicts of interest and disclose them transparently.
Complaints procedures
We provide secure channels for reporting breaches and protect whistleblowers from reprisals. Our whistleblower portal is available to everyone at https://itq.hinweisgeberportal.de available for anonymous use.
Transparency
We are committed to open communication and keep our customers regularly informed about progress and relevant developments.
Trust and long-term partnerships
Your satisfaction is our aim. We are committed to long-term partnerships based on mutual trust.
Thank you very much for placing your trust in ITQ GmbH! Together, we are shaping a sustainable and successful future.